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3000HOST / GOVERNANCE & TRUST

Policies & Legal Centre

Clear policies for hosting, virtual servers, business email and responsible data handling. Select a document for full terms in your language.

Official policy library · Version 1.0Effective date: 13 October 2026

Policies

30-day money-back guarantee

Eligible newly activated paid hosting, VPS and business email subscriptions may be cancelled for a refund within 30 calendar days, subject to the guarantee terms.

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Privacy & Personal Data Policy

How 3000Host collects and handles personal information relating to accounts, enquiries and services.

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Cookies & Local Storage Policy

What this website stores on your device, what it does not enable by default and how you can control it.

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Terms of Service

The contractual framework governing 3000Host hosting, server and business email services.

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Acceptable Use Policy

Technical and conduct rules that protect customers, networks and lawful internet use.

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Service Level & Availability Policy

How service availability is measured, investigated and remedied when a plan includes a service-level commitment.

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Refund & Cancellation Policy

Cancellation, renewal and refund handling outside and alongside the 30-day guarantee.

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30-Day Money-Back Guarantee

An approved 30-calendar-day refund guarantee for eligible initial 3000Host service purchases.

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Data Protection & Security Policy

Our security governance and the shared responsibilities of 3000Host and customers.

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Data Retention, Erasure & Backups Policy

The lifecycle of account data, hosted content, operational records and backup copies.

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Data Disclosure & Legal Requests Policy

When data may be shared, how requests are examined, and what safeguards apply.

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Abuse Reports & Complaints Policy

A fair procedure for reporting harmful activity, service complaints and disputed enforcement.

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Domain Registration & Transfer Policy

Terms for domain-related transactions when an approved domain product is offered.

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Intellectual Property & Takedown Policy

Ownership of content, brand materials, infringement reports and fair takedown procedures.

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Data Processing Agreement

Terms governing personal data processed by 3000Host on behalf of a customer.

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Omani legal references

Legislation prevails where a mandatory rule differs from a policy. These official references support transparency.