Customer Support
Context Help
If you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up menu will show up. It offers thorough info about all the operations that you can perform on that particular page. Each pop-up menu opens on the same page so that you can swiftly return to your work.
Video Tutorials
We have a huge variety of video tutorials explaining how to work with our hosting Control Panel. They're made for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.
If you can't find the solution you need, explore our comprehensive FAQ section, which contains questions asked by actual clients and offers practical solutions. We frequently "revamp" our FAQ database with new entries so as to embrace all the innovations and new additions to our system.
Ticketing System
If you still can't discover the answer you searching for in the FAQ database either, you can contact our great team of customer support engineers available 24/7/365 and eager to help you with any question. Each support ticket you open will be responded to within sixty minutes (the average trouble ticket response time is approximately 20 minutes), so you will not have to wait a long time to receive an answer to your question.